Privacy policy

Privacy Policy

Last updated: May 26, 2026

Tulique operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tulique is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Payment and transaction information including payment confirmation, transaction details, and order history.

  • Account information including your username, password, preferences, and settings.

  • Shopping activity including products viewed, added to cart, wishlist activity, purchases, returns, exchanges, or cancellations.

  • Communications with us including customer support inquiries and other messages you send to us.

  • Device and usage information including your IP address, browser type, device information, and interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services.

  • Automatically through cookies, analytics tools, and similar technologies when you use the Services.

  • From service providers and partners who assist us in operating the Services.

  • From Shopify and related third-party integrations used to operate our store.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide and Improve the Services

To process orders, payments, shipping, returns, replacements, customer support requests, and to improve your shopping experience.

Marketing and Advertising

To send promotional emails, updates, abandoned cart reminders, and advertisements related to our products and services, where permitted by applicable law.

Security and Fraud Prevention

To protect our store, customers, and transactions from fraud, abuse, unauthorized access, or other harmful activity.

Communication

To respond to your inquiries, provide customer support, send order updates, and maintain communication with you.

Legal Compliance

To comply with applicable laws, regulations, legal requests, or enforce our policies and terms.

How We Share Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and fulfill orders, including:

  • Shopify and related ecommerce service providers

  • Payment processors

  • Shipping and logistics providers

  • Print-on-demand fulfillment partners such as Printify

  • Analytics and marketing providers

  • Fraud prevention and security providers

We may share necessary order and shipping information with our print-on-demand fulfillment partners and shipping providers in order to manufacture and deliver your products.

We may also disclose information:

  • when required by law,

  • to protect our rights or customers,

  • during a business transfer, merger, or acquisition.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services.

Information you submit to our store may be shared with Shopify and third parties that assist in operating the platform. To learn more about how Shopify handles personal information, please visit Shopify’s Privacy Policy:
https://privacy.shopify.com/

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • operate and improve the Services,

  • remember your preferences,

  • analyze traffic and store performance,

  • provide marketing and advertising functionality.

You may manage cookie preferences through your browser settings.

Damaged or Defective Product Claims

If you submit a damaged, defective, or incorrect item claim, we may collect photos of the product, packaging, and shipping label in order to verify and process your request.

Third-Party Websites and Links

The Services may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices, security, or content of such third-party services.

Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so that we may remove the information.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • provide the Services,

  • comply with legal obligations,

  • resolve disputes,

  • enforce agreements and policies.

Your Rights

Depending on your location and applicable law, you may have rights including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction or objection to certain processing

  • Data portability

  • Opt-out of marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at:

Email: admin@tuliquestore.com